--- title: Refund Policy | Pro Air Duct Cleaning description: Refund Policy for Pro Air Duct Cleaning. Last updated 2026-04-26. url: https://proairductcleaningservices.com/refund-policy business: Pro Air Duct Cleaning phone: 253) 378-1300 city: Burien state: WA last_updated: 2026-04-26 --- # Refund Policy | Pro Air Duct Cleaning > Refund Policy for Pro Air Duct Cleaning. Last updated 2026-04-26. # Refund Policy Last updated 2026-04-26. ## Refund & Cancellation Policy Welcome to Pro Air Duct Cleaning! We’re delighted to serve the vibrant community of Burien, WA, and surrounding areas. Our aim is to ensure you have a pleasant experience with us. Below, you’ll find our refund and cancellation policy, designed to provide clarity and peace of mind. **Last updated: 2026-04-26** ### Cancellation Notice If you need to cancel or reschedule an appointment, we understand that life can get busy. Just give us a call at least 24 hours before your scheduled service. This way, we can accommodate your needs and adjust our schedule accordingly. If you cancel with less than 24 hours’ notice, we may retain a portion of your payment to cover our overhead costs. ### Refunds For Services At Pro Air Duct Cleaning, we pride ourselves on delivering quality services to our neighbors in Burien and nearby communities like White Center and Tukwila. If you’re not satisfied with your service due to any reason that’s within our control, we encourage you to reach out. We’ll work with you to resolve any issues, whether through a re-clean or other corrective actions. #### Partial Refunds While we strive for complete satisfaction, we recognize there may be rare occasions where a partial refund could be warranted. If you think your service didn’t meet your expectations, let us know within 7 days of your appointment, and we’ll assess your situation. A partial refund will be considered based on the specific circumstances. Please note that services rendered in full compliance with our outlined processes might not qualify for a refund. ### Weather Delays Living in Burien means we experience some unpredictable weather, particularly during the rainy season. If inclement weather affects our ability to provide service, we’ll reach out to you as soon as possible to reschedule. We always prioritize your safety and the integrity of our cleaning equipment. In cases where we have to cancel due to severe weather, you won’t be charged for the missed appointment, and we’ll work to find a new time that fits your schedule. ### Unhappiness Guarantee Your satisfaction is our top priority. If you’re genuinely unhappy with the service you receive, we encourage you to let us know right away. Our unhappiness guarantee means we’ll return to your home in Burien or surrounding areas to address the issue at no extra cost. We’re committed to making things right because we believe that our neighbors deserve the best service possible. If we’re unable to rectify the situation to your satisfaction, we’ll look into offering a refund or alternative solutions. ### How to Request a Refund or Cancellation To initiate a cancellation or request a refund, simply contact our friendly customer service team. Here’s how: 1. **Call Us:** Reach out at our office number during regular business hours. We’re here to help! 2. **Email Us:** If you prefer written communication, you can email us at [info@proairductcleaning.com](mailto:info@proairductcleaning.com). 3. **Visit Us:** If you’re nearby in Burien, feel free to stop by our office. We’re more than happy to discuss your concerns in person. ### Important Considerations - **Documentation:** Please have your appointment details handy, including the date, time, and type of service performed. - **Response Time:** We aim to respond to all requests within 48 hours during business days. - **Respectful Communication:** We appreciate your understanding and patience as we work to resolve your concerns. ### Conclusion At Pro Air Duct Cleaning in Burien, WA, we value the trust you place in us. Our aim is to provide you not just with clean ducts but also with an exceptional customer experience. Knowing you have options in case of dissatisfaction or changes in plans allows you to feel confident in your decision to work with a local service provider. Please don’t hesitate to reach out with any questions or concerns regarding our refund and cancellation policy. We’re here for you every step of the way! Thank you for choosing Pro Air Duct Cleaning. Together, let’s ensure your home is as clean and comfortable as possible. --- ## About Pro Air Duct Cleaning Pro Air Duct Cleaning · Air Duct & HVAC Cleaning · , Burien, WA 98166 · Phone: 253) 378-1300 · Rated 5/5. Canonical URL: https://proairductcleaningservices.com/refund-policy